In compliance with the provisions of the article 10 of the Spanish Law 34/2002, of July 11, of Information Society and Electronic Commerce Services (hereinafter referred to as “LSSI-CE”), we inform explicitly, precisely and unequivocally, to the users of the service as well as to the competent bodies, of the following aspects concerning the service provider of the information society:








C/José Abascal,58-7-derecha, 28003 – Madrid (Madrid)








Registro Mercantil de Madrid: Tomo 33551 , Folio 109, Sección 8, Hoja M 603897.



1. Contact our data protection officer

Do you know that our company has a data protection officer who you can send all your complaints, queries and suggestions about the use of your personal information?
Our data protection officer is named AUDIDAT and these are its contact data:

Contact phone number: 96 131 88 04
Contact email address: info.valencia@audidat.com
Website: http://www.audidatvalencia.com/

2. For what purpose are we going to use your data?

Generally, your personal data will be used in order to interact with you, to provide you with our services and handle the requests that you have made to us via the forms on our website.
Likewise, the data can be used for other activities, such as sending you advertising or promoting our activities.


3. Why do we need to use your data?

Your personal data is necessary in order to interact with you and be able to provide you our services, which enables us to use your information legally.
However, there are certain situations where we will need your prior consent in order to carry out certain activities, such as sending you advertisements or publishing your image on the Internet. To that end, we will provide you with a series of check boxes that will enable you to decide, in a clear and simple way, how your personal information is used.


4. Who is going to find out the information we request from you?

Generally, only the staff at our company who are duly authorised to be aware of the information that we request from you.
Likewise, your information may be disclosed to the entities that require access to it in order for us to provide you our services. Thus for example, our bank will find out your data if the payment of our services is carried out via card or bank transfer.
Likewise, the public or private entities that we are obliged to provide your personal data to in order to comply with certain laws will be informed of your information. For example, the Tax Law makes its obligatory to provide the Tax Agency with specific information about financial operations that surpass a certain amount.
In the event that, aside from the cases mentioned, we need to provide your personal information to other entities, we will request your permission in advance via clear options that will make it possible to make a decision in this regard.


5. How are we going to protect your data?

We will protect your data with effective security measures according to the risks that the use of your information entails.
To that end, our entity has approved a Data Protection Policy and checks and annual audits are carried out in order to verify that your personal data is secure at all times.

6. Will we send your data to other countries?

Around the world there are countries that are secure for your data, and others that are not so secure. Thus for example, the European Union is a secure environment for your data. Our policy is to not send your personal information to any country that is not secure from the perspective of data protection.
In the event that, as a result of providing you the service, it is essential to send your data to a country that is not as secure as Spain, we will always request your permission in advance and we will apply effective security measures that reduce the risk of sending your personal information to another country.


7. How long are we going to keep your data for?

We will keep your data during our relationship and while we are obliged to do so by law. Once the legally applicable periods have finished, we will get rid of your data in a way that is secure and environmentally friendly.


8. What are your data protection rights?

You can contact us at any time in order to find out what information we hold about you, rectify it if it is incorrect and delete it at the end of our relationship, if this is legally possible.
You also have the right to request the transfer of your information to another entity. This right is called “portability” and can be useful in certain situations.
In order to request any of these rights, you should send a written request to our address, along with a photocopy of your National Identity Number, so that we can identify you.
At the offices of our entity we have specific forms for requesting those rights and we offer you our assistance in order to fill them in.
In order to find out more about your data protection rights, you can consult the website of the Spanish Data Protection Agency (www.agpd.es).


9. Can you withdraw your consent if you change your opinion at a later point?

You can withdraw your consent if you change your opinion about the use of your data at any time.
Thus for example, if at one point you were interested in receiving advertising about our products and services, but you no longer wish to receive more advertising, you can inform us of this via the objection to processing form available at the offices of our entity.


10. If you believe that your rights have been neglected, where can you make a complaint?

In you believe that your rights have been neglected by our entity, you can make a complaint to the Spanish Data Protection Agency, through any of the following means:

Electronic office: www.agpd.es
Postal address:
Spanish Data Protection Agency
Calle Jorge Juan, 6

Via telephone:
Tel. 901 100 099
Tel. 91 266 35 17

Making a complaint to the Spanish Data Protection Agency does not entail any cost, and it is not necessary to have the assistance of a lawyer or legal representative.


11. Will we create profiles about you?

Our policy is to not create profiles about the users of our services.
However, there may be situations where, in order to provide service, whether commercial or of another type, we may need to create information profiles about you. One example could be the use of your purchase or services history in order to be able to offer you products or services suited to your tastes or needs.
In such a case, we will keep you informed in advance and we will apply effective security measures that protect your information at all times from unauthorised people who aim to use it for personal gain


12. Will we use your data for other purposes?

Our policy is to not use your data for purposes other than those which we have explained. If, however, we need to use your data for other activities, we will always ask for your permission beforehand via clear options that will enable you to make a decision on this matter.

13. Quality of the data processed

Our policy is to not collect data from people under the age of thirteen and in the event that someone under the age of thirteen provides us their data, we will immediately destroy it.

You should not provide us with false data or the data of third-parties without their consent. You are responsible for the veracity and accuracy of the data provided.